Frequently Asked Questions

What are the Most Popular things to do in Orlando?

  • City of Orlando Tours
  • ICON Park
  • Helicopter Tours
  • Air Ballon Tours
  • Magic Kingdom
  • Hollywood Studios
  • Epcot
  • Animal Kingdom
  • Gatorland
  • Airboat Tours
  • Universal Studios Orlando
  • Islands of Adventure
  • SeaWorld Orlando
  • Legoland Florida

What is included in a Disney VIP Tour? 

A Disney VIP tour provides an unparalleled experience, including personalized itineraries, expedited entry to attractions, meeting beloved characters, the best seating for shows and parades, and the expertise of a dedicated tour guide. Enjoy the ultimate Disney adventure with exclusive access, insider knowledge, and VIP treatment that enhances every magical moment of your visit.

How long does a Disney VIP Tour last?

The duration of a Disney VIP tour can vary based on the park and day. Generally, our VIP tours range from 6 to 8 hours, providing ample time to enjoy the park’s highlights. However, some tours can be customized to fit your specific needs and may extend beyond the standard duration. Regardless of the length, a Disney VIP tour ensures you make the most of your time by maximizing your park experience and minimizing wait times.

How much does a Disney VIP Tour cost?

The cost of a Disney VIP tour varies depending on factors such as the duration, group size, and specific offerings included at the time of reservation. While prices can range from $175 per hour to $275 per hour, it’s best to call us directly or request a quote on our website for the most accurate and up-to-date pricing information to plan your VIP tour within your desired budget.

Are meals included in a Disney VIP Tour?

Meals are not included in a Disney VIP tour. However, your tour guide can assist in making dining reservations and offer recommendations for dining options outside of the park. Disney offers a wide range of dining experiences to suit various tastes and preferences, allowing you to enjoy meals at your own pace during your VIP tour.

Can I customize my Disney VIP Tour itinerary?

Yes, you can customize your Disney VIP Tour itinerary to make it a truly personalized experience. Our Disney VIP tours offer flexibility, allowing you to tailor your itinerary based on your preferences and interests. From choosing specific attractions to visit, planning dining experiences, or including the fireworks, you can work with your tour guide to create a customized itinerary that suits your desires and maximizes your Disney adventure.

How many people can be in a group?

We can accommodate up to (8) people per private VIP Assistant, including children. If you wish to have more than eight, we can add an additional private VIP Assistant.

Do you visit multiple attractions in a day?

We recommend only visiting one attraction per day. This allows clients to experience all the attraction has to offer. This also avoids the crowds and stress of bouncing from one attraction to the next. There are certain scenarios in which you can visit a second attraction in a single day, but there has to be a realistic expectation of what can be achieved at the 2nd attraction. It is always best to discuss all your ideas with one of our VIP Concierges.

Do you have a sample itinerary of a day in Orlando?

The following is a sample itinerary for Magic Kingdom.

The experience takes place between the hours of 8 AM to 2 PM in Orlando, Florida

Meet times are typically 45 minutes prior to opening. Clients will then proceed with their Private VIP Assistants to the entrance of the attraction. Once inside, everyone will walk down the main street for pictures in front of Cinderella’s Castle and watch the opening show in front of the castle.  Next, your family will start their journey into one of the Magic Kingdom’s famous lands where the magic will begin.

    • Tomorrow Land Speedway
    • Buzz Lightyear
    • Space Mountain
    • Jungle Cruise
    • Aladdin Flying Carpets
    • Pirates of The Caribbean
    • Splash Mountain
    • Dumbo
    • Barnstormer
    • Big Thunder Mountain
    • Small World
    • Peter Pan
    • Mickey’s Philharmagic
    • Seven Dwarfs Mine train
    • Tea Cups
    • Voyage of The Little Mermaid
    • Winnie The Pooh

At approximately noon clients will be taken to a prearranged reservation “table service” or a “quick service” lunch. After Lunch, the adventure will continue focusing on any remaining attractions.

Do we meet characters?

This will be discussed prior to your arrival so your family can decide what is most important on the day of your experience. A great option for meeting characters is one of the character dining options outside of the time we are assisting your family.  If desired, we can incorporate meet and greets into the day or you can finish the day watching the mid-day parade at one of our select locations. It’s all about your experience, we can make it work for you either way!

How do we experience minimal wait times?

Our private VIP Assistants know the layout of the attractions and the system in place as if they created it themselves! This coupled with their insider knowledge (i.e. “best navigation strategies”) gives us confidence in ensuring minimal wait times.

Do you offer “backstage” access?

We do not offer nor do we have access to backstage areas to any of the attractions.  Our clients and the attractions we visit can rest assured we adhere to all guidelines.

Are handicapped VIP Assistants used to skip the lines?

NEVER! Five Star Orlando VIP Tours has a “Zero Tolerance” policy in regard to improper representation of any disability or disability pass. 

Do you only visit Theme Parks?

Absolutely not the case, we have an undeniable love and passion for theme parks, but specialize in all of Central Florida; from Food and Wine to Nightlife, Sightseeing Tours, Helicopter Tours, and Airboat Tours. Not to mention, we offer Luxury Transportation services. We have it all covered for our VIP clients.

What is your Cancellation Policy?

Cancellations must be made (14) days prior to the date of service to avoid the Full Payment penalty. Regardless of the reason, cancellations within (14) days of the date of service or a “no show” will result in being charged the minimum hours for each day at the quoted rate for each day canceled or considered a “no show”.  We do not cancel for unfavorable weather as long as the attraction is open. In the event the attraction is closed, you will not be charged for that day.  All  VIP services that require “Full Payment” upfront are non-refundable regardless of circumstances. Clients are sometimes asked to pay in Full at the time of booking due to limited availability, high demands, extraordinary requests, extensive planning, and possible loss of income for the company, third-party companies, and/or independent contractors during the time period.  As with everything in life, there will be exceptions made on a case-by-case basis for an emergency, but the refund will not exceed 10% of the total.  However, you will NEVER lose your Deposit or any Full Payments made to us. Though you will automatically be charged per our cancelation policy mentioned above, in the event you are not able to make the trip, or not feeling well, you will receive an indefinite credit for all monies paid which can be applied to a future date with us on a day by day basis. At no point can deposits be combined to pay for a single day or stacked towards other days. Future Dates are subject to availability and Rates and/or Deposits may be higher during the time you choose to reschedule. You will be required to pay the difference in the rate and/or deposit to reserve your new dates. We are only after what is fair and appropriate for all involved.