Terms of Service
Please read these Terms and Conditions (“Terms” or “Terms and Conditions”) carefully before using https://myfivestartour.com/ (the “Service”) operated by Five Star Private VIP Tours (“us,” “we,” “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in or on the Service, and Five Start Private VIP Tour’s content, belong to us. We reserve all of its rights in and on the Service. Nothing in the Terms grants you a right or license to use any trademark, design right, or copyright owned or controlled by us or any other third party except as expressly provided in the Terms.
A call to our office or an online inquiry DOES NOT represent a reservation agreement. One of our Tour Coordinators would like the opportunity to speak with you first; so you know exactly what our service includes and does not include. Following your discussion with one of our Tour Coordinators a reservation agreement will then be emailed to you upon request. No reservation agreement exists until the complete reservation form is received.
Cancellation / No Show Policy
We require a $100.00 deposit per day you would like to tour. In order to receive a full refund of your deposit, you must provide a 14 day material notice for cancellations from your tour date. Regardless of the reason, cancellations within 72 hours of the tour or a “no show” will result in being charged the minimum 6 hours at the quoted rate for each day canceled or considered a “no show”. We do not cancel our tours for unfavorable weather as long as the park is open. In the event the park is closed the day of your tour, you will not be charged for that day.
All Private VIP Tours that require purchasing in full during Peak Seasons are non-refundable. Clients are sometimes asked to purchase a tour in full due to limited availability, high demands, extraordinary requests and planning, and/or possible loss of income for the company and guides during the time period. As with everything in life, there will be exceptions made on a case by case basis for emergency purposes, but the refund will not exceed 10%. We are only after what is fair and appropriate for all involved.
Five Star Private VIP Tours will automatically charge your credit card on file for the invoice amount on the last day of your tour unless otherwise indicated. If you choose to use a different payment method to pay for your tour, it is the responsibility of the customer to contact our office prior to the last day of the tour to update this information. Failure to pay the invoice balance in full within 7 days from the last tour day will result in a 10% late fee. Invoices not paid in full within 90 days of last tour day will be sent to collection.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms, which by their nature should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Links and/or Recommendations
Our Service may contain links and/or recommendations to third-party sites or services that are not owned or controlled by us.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party site or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, unsatisfactory service, any damage, loss caused, alleged to be caused by, in connection with use of, or reliance on any such content, goods or service available on or through any such site or service.
We strongly advise you to read the terms and conditions, privacy policies of any third-party sites, or services that you visit.
Start Time for our Tours
All of our tours require an early morning start. This is mandatory for all of our tours. The start times vary depending on the time of year and which attraction is scheduled for that day. Typically, Transportation will pick you up from your place of stay 1.0-1.5 hours prior to the attraction opening. This allows time for safe travel to the attraction, time to go through all security check points, and early arrival at the attraction.
These Terms shall be governed and construed in accordance with the laws of the United States of America without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions or suggestions about our Terms of Service, do not hesitate to contact us via email at email@example.com or you may reach us by phone at (407) 868-0857 or (213) 330-2708.